Frequently Asked Questions
Everything you need to know about your Cosi Home experience.
What is the average shipping time for furniture and decor?
Standard shipping typically takes 3-7 business days. For larger furniture items requiring white-glove delivery, please allow 10-14 business days for scheduling and transit.
Do you offer a warranty on your products?
Yes, all Cosi Home furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that a restocking fee may apply to large furniture returns.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status by logging into your account on our website.
Are your materials sustainably sourced?
Cosi Home is committed to sustainability. We prioritize FSC-certified wood, recycled textiles, and eco-friendly packaging whenever possible to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.